The Help Desk services we provide may include things like technical advice, first line and second line support, or alarm reception. The most important aspect of the service is that the issue can be handled immediately. The contacting person receives a confirmation that his or her support request has been or will be resolved. With Help Desk service, 24/7 availability is key to ensuring customer satisfaction even in difficult situations.
We provide user support for Windows, Linux, MS Office and MacOS environments, in addition to many others. We at Moment Group also have excellent Active Directory competencies, and the capability of solving mobile, router and modem problems.
Please contact us for further information: