Outsourcing your customer service may involve order reception, customer information, customer service or appointment booking. The telephone calls are directed from the customer service number to our customer service center where the service situation is handled in a way agreed on with you. Before the service is started, our personnel is trained for your specific needs.
When you outsource part of your customer service, you want the service quality to stay at least on the same level as before. The service must be as specialized and conformant to your corporate culture as before. Often, however, clients want to raise the level of service—which is made possible by a professional Moment Groups team consisting of as many people as necessary.
If you need it, we can also help you obtain a specific customer service telephone number.
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